[Q] Hi Yee-Wei， Thx for informing. Would you provide us a screen shot showing the problem? We doubt whether it was caused by system bug. Btw, you can also contact our cs reps about this as they are 7x24 livchat service.
[/Q] Hi, we checked and cleared the system bug. Now, you can reselect your free gift A3002000BK. Have a try. If there's still problem, pls keep us informed. Sorry for any inconvenience it may cause to you.