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Home > Help Center / Customer Service
Help Center
Knowledgebase
Customer Service
Welcome to DinoDirect Customer Service Center!
- This is an express channel offering 7x24 support service and you can submit your request in an easy form. Upon your correct submission, you will get our response in the shortest time.
- Please note that wrong submitting of your inquiry will delay processing time.
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Pre-Sale
Any doubts about product functions, features, inventory and so on. -
After-Sale
Any after-sale issues like logistics, item replacement and so on.
Please select the issue:
If Live Chat is not available , you will be directed to
for an inquiry submission. Once you submit an inquiry, our customer service representative normally respond to you within 1-2 business days.
Knowledgebase (Pre-Sale)
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